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''Voice of customer and employee will use fitness Landscapes, big data, real-time narrative and link to design through  co-creative interpretation'

Steven Walden


An experienced CX manager with a wide range of skills.

My core experience covers project management, insights, VoC (Medallia), journey mapping and employee training.  In addition, I have a high degree of knowledge of CX from my time in consulting.

I am interested in the practical clientside application of CX and how to better engage employees.


Steven Walden

Milton Keynes

Mobile: 07956 261109

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