''Voice of customer and employee will use fitness Landscapes, big data, real-time narrative and link to design through co-creative interpretation'
An experienced CX manager with a wide range of skills.
My core experience covers project management, insights, VoC (Medallia), journey mapping and employee training. In addition, I have a high degree of knowledge of CX from my time in consulting.
I am interested in the practical clientside application of CX and how to better engage employees.
Mobile: 07956 261109